How to explain the benefits of an ISP-based smart home solution to your customer

Internet Service Providers (ISPs) are without a doubt the experts when it comes to selling, delivering, and communicating about Internet connection to the homes of end customers. But when introducing new technology and business models that also provide great Wi-Fi connectivity to customers, they face a new challenge: To explain why homes need good Wi-Fi solutions to make their connected smart homes work. In this blog post we present one way to explain some of these benefits to the end customer. Read this as if you were the…

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The benefits of a managed Wi-Fi mesh solution

One of the most common problems with Wi-Fi is losing signal around the house. Luckily, communication service provides (CSPs) can help customers eradicate such “dead zones” by offering a mesh Wi-Fi solution. In this article we will look deeper into the workings of a mesh network and how offering a managed mesh solution will benefit both the CSP and their customer.    Mesh versus extenders  There…

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Why bad Wi-Fi is a problem for communication service providers

According to countless studies, being able to access Wi-Fi is considered highly important to us. It is even said to be completely essential to our everyday life. To most people getting access to Wi-Fi is also roughly the same thing as having a functioning Internet connection. Wrong as this may be, CSPs are therefore often blamed when the Wi-Fi connection falters. So, what then are the real causes of “bad” Wi-Fi?     Competing signals causes unstable Wi-Fi  Many Internet…

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